With the rapid spread of COVID-19 all over the world, the health systems of countries have experienced great difficulties. Many factors such as limited personal protective equipment (PPE), fear of transmitting the disease to their close circle, fear of being infected with coronavirus, limited health facilities, high morbidity and mortality along with a rapid increase in the number of cases have been a source of concern for healthcare professionals
6,7,8. Working under such hard conditions has led to serious health problems such as insomnia, stress and psychological problems ranging from mild anxiety to severe depression
9,10. In addition to workplace-related stresses, restrictions affecting daily life have reduced the social activities of HCW and worsened their mental state
11. During this period, health workers had to be in isolation and away from their families for a long time
12. However, the anxiety about the risk of infection of their families, caused them to feel lonely and helpless, and to be extremely prone to burnout and psychological problems
13,14. Along with burnout, decrease in the quality of patient care, reluctance in HCW, and thoughts of leaving work can be seen
15. All these are known to cause irreversible consequences for the health sector. Additionally, continued use of PPE has contributed to physical fatigue and mental stresses on healthcare workers
16.
In our study, among the HCW who are married and with children, we found a significant relationship between both the feeling of burnout and the unwillingness to do the current job. Different social roles and responsibilities of those who are married and have children, the decrease in the time they spend with their families, the fatigue due to the increased workload, the fear of transmitting this infection to their families and possible financial inadequacies may have been effective in this result. HCW who indicate an increase in their workload also experience tension, anxiety and burnout. The fatigue caused by the excessive workload and the inability to complete the work make this inevitable. This may be related to the intensity and irregularity of working durations and conditions during the pandemic period. The fact that healthcare workers exposed to the coronavirus did not receive any rewards or allowances despite their high self-sacrifice, also resulted in tension and anxiety. Working under pressure in intense pandemic conditions and hospital administrators' anxiety about meeting the wishes of patients and their relatives have led to tension and burnout. In addition, this situation has led to the reluctance of employees to do their current profession. We see that those who feel tension, anxiety and burnout among the HCW do not want to do their current job. This may lead to problems such as taking care of patients and quality in health care. This will lead to unavoidable problems and even collapses in the health sector.
Difficulties in dialogue with hospital administrators and other colleagues resulted in an increase in tension, anxiety and burnout, and reduced their willingness to do their current job. With the increasing workload, a significant relationship was found between the unwil-lingness to do their job and no favorable arrangement for the HCW. The fact that the main responsibility is on the HCW during the pandemic period, and the lack of any favorable regulation in return has intimidated the health workers and they have no desire to do their current profession.
Considering all these, in the case of a pandemic, it is essential to determine the need for health personnel in numbers and to make workforce planning accordingly. Considering the increasing workload, we think that it is necessary to organize working and resting areas for HCW, to plan working hours more appropriately, and to provide adaptation trainings to all employees. Also, we suggest that providing and sustaining psychological, social and behavioral support, will be beneficial for both patients and HCW, as shown in many studies 17. In addition to these, providing sufficient materials and protective equipment to the HCW and meeting their personal needs are among the necessary precautions. Considering the stress and anxiety experienced during the pandemic period, we think that it would be beneficial for health managers to make HCW feel that they are important, that they respect themselves and the work they do, and that they make rewards that will motivate employees. With the increasing workload and working hours, it has become a necessity for HCW increasing their motivation and earn enough, to adapt to these difficult conditions. In this way, employees will do their work more willingly and more carefully.
Limitations: This study is single center and limited to city hospital. The burnout and anxiety of the patients were not supported by clinical examinations.
Conclusions: With the rapid spread of COVID-19 all over the world, HCW had great responsibilities. They are effected socially, economically and psychological. They experienced stres, anxiety and burnout besides fatigue. This may lead to problems such as taking care of patients and quality in health care. So there will be unavoidable problems and even collapses in the health sector. To prevent these troubles, we suggest that providing and sustaining psychological, economical, social and behavioral support will be beneficial for HCW and health sector.